When Queensland truck dealership Westco Trucks realised most of their customers also run earthmoving equipment, they decided to extend their sales and service offering in partnership with Kobelco.
Westco Trucks Kobelco franchise consists of four branches in the large central and north Queensland regions. Westco Trucks’ General Manager for North Queensland, Bernie Trevallion, says that this partnership fills a real need for Westco’s customers.
“In the day-to-day dealings with our trucking customers we found that the vast majority of them were also operating earthmoving machinery. This gave us a good opportunity to service our customers in another way so we felt the timing was right to start dealing in earthmoving equipment as well.
“When we looked at the manufacturers in the market we looked for a brand that had a reputation for high-quality and was a business that was big enough to be well supported on the service side but still be able to build a good business relationship with us. We would not partner with anything less than a first-class brand. Kobelco ticks all those boxes,” Bernie says.
Bernie highlighted the market leading fuel-efficiency, reliability and resilience of Kobelco machines as key reasons that Westco opted to partner with them.
“Our customers come from every imaginable part of the industry, from road building and residential development through to landscaping. Most are owner operators who are time poor so to be able to bring their business asset needs together in one spot saves them time and in many cases money.”
Kobelco General Manager – Sales and Service, Doug McQuinn, says that it was an easy decision to partner with Westco Trucks.
“When it came time to expand the Kobelco dealer network our focus was on partnering with a reputable dealer that shares our values of exceptional customer service and passion for our industry,” Doug said.
The entire range of Kobelco machines will be available through the dealership, from the nimble one tonne SK008 through to the powerful 50-tonne SK500LC-9.
Westco Trucks is strongly supported with service technicians who specialise in earthmoving equipment in each branch in the network. Westco is also working closely with Kobelco to keep their staff trained and updated with the latest technology in the field.
Westco is a family owned business that has been in operation for more than 70 years. As part of the Great Western Corporation, it is an established business servicing rural Queensland and northern New South Wales. Westco has the capacity for both sales and service.